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Product Operations Coordinator

Raleigh, NC

Job Type: Full Time Associate

Req # 13834

Date posted: Friday, May 26, 2023


About the role
The Product Operations Coordinator is a member of the Merchandising and Supply Chain department.  In this role, you’ll use a disciplined data-driven approach and have a strong understanding of portfolio profitability. This individual will assist in developing insightful analyses to provide concise recommendations for leadership to evaluate & prioritize initiatives and capabilities.

This role reports to the Sr. Manager, Product Operations and is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices.

You Will

  • Drive tactical execution of day-to-day activities (not limited to onboarding of new acquisitions, data entry for new products, answering field-level questions and identifying ways to eliminate remedy tickets)
  • Collaborate with Operations as subject matter experts on policies and procedures in relation to Supply Chain operations, such as SOP updates, MyEyeShare resources, and the use of Supply Chain systems (CLX, MyLink, etc)
  • Assist with the creation and maintenance of vendor accounts & ordering portals to ensure timely and accurate product flow, as well as support to Field Operations in the resolution of any issues with product availability, shipping, and delivery
  • Act as point of contact for new integrations to provide support and guidance as needed
  • Always looking for creative ideas to drive business/financial improvements, innovation, and an improved patient experience

About You

  • Bachelor's degree in Business or 3 years’ experience in customer service / retail setting.
  • Experience in merchandising, replenishment, logistics or related field a plus 

Grow with Us

  • Career Development and Training Opportunities
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  • Participate in our Vision coverage and associate discounts on our products
  • Participate in our 401(k) with competitive company match
  • Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

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