Operations Analyst

Description

About the role
The Operations Analyst will drive strategic insights for effective and agile decision making. You will conduct analysis and automate analytics tasks that deliver insights that will shape strategic decisions for our company. You’ll be responsible for the Growth team’s data pipeline and analytics stack, while identifying and prioritizing critical areas in need of optimization. Engages clients in reporting writing, data validation, and analytical efforts via support requests. This position is remote.

You Will

• Work closely with Operations business partners to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
• Providing senior leadership with projections and performance reports in accordance with critical metrics that the team also manages for relative changes over time
• Supporting our Field First organization by providing actionable insights and information to help drive the business and our on-going pursuit to run better offices. You will become a member of a highly influential team, and you will have daily exposure to senior leadership in the business.
• Providing accurate and timely information to key partners as a part of the operations analytics process in both written, visual, and verbal methods
• Managing relationships with cross functional team members in the collaborative exchanges
• Bringing proven and emerging techniques to the Operations analytics team to help advance our impact in the business
• Be a student of the business and take the initiative to continuously learn and apply these insights to develop a strategic and collaborative mindset
• Provide outstanding ability to actively listen to partners and frame problems to ensure we are answering the right questions with the utmost efficiency
• Lead others, both internally and externally, to provide conclusions and develop tools

About You

• Bachelor’s degree in Mathematics, Computer Science, Statistics or Related Experience
• Prior experience with database and model design and segmentation techniques
• Experience as MS SQL Server administration skills and building stored procedures, views, functions, and data modeling of tables
• Experience with Excel, PowerPoint, Tableau, SQL, and programming languages (i.e., Python, SAS, R)
• Proven analytic skills, including mining, evaluation, statistical analysis, and visualization
• Technical writing experience in relevant areas, including queries, reports, and presentations
• Understanding of healthcare data to effectively present analysis and findings
• Knowledge using relational database design including database tables, field formats, key values, and database indexes

Growth With Us

• Career Development and Training Opportunities 
• Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more 
• Participate in our Vision coverage and associate discounts on our products 
• Participate in our 401(k) with competitive company match 
• Accrue PTO and paid holidays from day one 

Introduction | MyEyeDr. 

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. 

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. 

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.