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Product Manager, Braze - Remote

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Job Type: Full Time Associate

Req # 10344

Date posted: Thursday, December 15, 2022


About the role
As our Product Manager, you will help enhance and support various Marketing and Digital applications. This person will have a hands-on role in the development, maintenance, and execution of digital programs that use Braze platform to deliver messages across channels. Additionally, this person will participate in the migration of the program to a new platform working with technology teams to architect the new solution. This is a remote position.

You Will

  • Discover known and unmet customer needs and possible feature/functionality concepts that meet those needs; gathering input from a variety of internal and external sources to define product concepts (analyzing competitors and market conditions to evaluate and articulate application of design and technology to the unmet customer need).
  • Develop business case(s), including financial impact and benefits statements, to support feature/functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations.
  • Communicate and collaborate with business and clinical stakeholders to inform, adjust and shape prioritization of capabilities that improve the user experience; balancing priorities across Digital and Marketing product to identify/recommend/prioritize key opportunities and trade-offs.
  • Setup and deploy cross channel communications
  • Create and configure email templates, HTML emails, and MMS messages
  • Build SMS, push and message center communications
  • Build and execute marketing tests to drive learnings and optimizations
  • Participate in usability and accessibility testing for communications

About You

  • 3+ years' experience in a CRM platform such as Braze, Adobe, Mercato
  • Ability to create and code email, SQL, and API Activities required.
  • HTML 5, CSS, Email specific coding considerations required.
  • Experience with testing/optimization platforms
  • Experience working with large data sets and databases
  • Solid understanding of / experience with data modeling and querying as it pertains to Marketing Cloud required

Growth With Us

  • Career Development and Training Opportunities 
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more 
  • Participate in our Vision coverage and associate discounts on our products 
  • Participate in our 401(k) with competitive company match 
  • Accrue PTO and paid holidays from day one 

Introduction | MyEyeDr. 

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. 

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. 

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

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